EPFO Portal Simplified – How to Lodge Complaints and Check Status

Greetings, dear viewers! Today, we bring you a simplified guide to the Employees’ Provident Fund Organisation (EPFO) portal. It’s your go-to place to resolve EPF-related concerns and complaints. Let’s break it down in easy steps.EPFO Portal Simplified – How to Lodge Complaints and Check Status

Step 1: Visit the EPFO Portal

Head over to the EPFiGMS portal at epfigms.gov.in.

Step 2: Register Your Grievance

Click on ‘Register Grievance’ on the top right corner of the homepage.

Step 3: Choose Your Status

Now, you’ll see four options. Pick the one that fits you best.

Step 4: Enter Your Details

Type in your Universal Account Number (UAN) and the security code.

Step 5: Get Your Info

Click ‘Get Details’ to fetch your personal information like your name, UAN, mobile number, and email ID.

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Step 6: Verification OTP

Select ‘Get OTP’ and enter the one you receive on your registered phone number.

Step 7: Select Your PF Number

In the ‘Personal Details’ section, choose the relevant PF number.

Step 8: Describe Your Grievance

Go to the ‘Grievance Details’ section. Pick the type of issue you want to complain about and describe it clearly.

Step 9: Upload Documents

If any documents are needed, upload them by clicking ‘Add.’

Step 10: Registration Complete

That’s it! Your complaint is now registered. You’ll receive a registration number to check its status.

Check Your Complaint Status

To check the status:

  1. Visit the EPF i-Grievance Management System at epfigms.gov.in.
  2. Find and click on ‘View Status’ in the Menu bar.
  3. Enter the registration number you got when lodging your complaint.
  4. Provide either the grievance password, mobile number, or email ID along with the security code.
  5. Hit submit, and your complaint status will be displayed.

There you have it, a simple guide to using the EPFO portal. Now, you can easily resolve your EPF-related concerns and keep track of your complaints. Stay tuned for more simplified news updates from hundiTimes!

 

FAQs About the EPFO Portal Guide

1. What is the EPFO Portal?

  • The EPFO Portal is a platform created by EPFO to help resolve complaints about EPFO services and assist members with their EPF-related concerns.

2. Why should I use the EPFO Portal?

  • You should use the EPFO Portal to lodge complaints and seek assistance regarding issues like EPF claims, deposits, account balances, and employer irregularities.

3. Can anyone file a complaint on the EPFO Portal?

  • Yes, any EPF member can file a complaint or grievance through the EPFiGMS portal.

4. How can I access the EPFO Portal?

5. What are the steps to lodge a complaint on the EPFO Portal?

  • The steps to lodge a complaint are:
    • Visit the EPFO Portal
    • Click on ‘Register Grievance’
    • Choose your status
    • Enter your UAN and security code
    • Retrieve your personal information
    • Verify with OTP
    • Select your PF number
    • Describe your grievance
    • Upload necessary documents
    • Complete registration and receive a registration number

6. How can I check the status of my complaint on the EPFO Portal?

  • To check your complaint’s status, follow these steps:
    • Visit the EPFO Portal
    • Click on ‘View Status’ in the Menu bar
    • Enter your registration number
    • Provide either the grievance password, mobile number, or email ID along with the security code
    • Submit, and your complaint’s status will be displayed.

7. Is there a specific timeframe for getting a response to my complaint on the EPFO Portal?

  • Yes, EPFO aims to respond to complaints within a defined time frame.

8. Can I visit a physical office to file a complaint with the EPFO?

  • Yes, you can direct your complaints to the head office in Delhi or any of the country’s field offices.

9. What types of grievances can I report on the EPFO Portal?

  • You can report grievances related to EPF, including issues with claims, deposits, account balance, and employer irregularities.

10. Is there any charge for using the EPFO Portal for lodging complaints? – No, using the EPFO Portal to lodge complaints is free of charge for EPF members.

These FAQs provide essential information about the EPFO Portal and how to use it for resolving EPF-related issues and checking the status of your complaints.

 

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